bat177 Privacy Policy

This Privacy Policy describes how bat177 ("bat177", "we", "us", "our") collects, uses, stores, and protects the personal data of members and visitors ("you", "your") who access the bat177 platform at bat177.org, the bat177 mobile application, and all associated services.

bat177 takes your privacy seriously. We understand that the people who play on bat177 in Bangladesh trust us with sensitive personal and financial information, and we do not take that trust lightly. Every data practice described in this Privacy Policy is designed to be transparent, fair, and proportionate to the services bat177 provides.

By registering a bat177 account or using any part of the bat177 platform, you acknowledge that you have read this Privacy Policy and consent to the data practices described within it. If you do not agree with any part of this Privacy Policy, please do not use bat177.

bat177 collects the following categories of personal data from members and platform visitors:

bat177 does not collect any special category data such as racial or ethnic origin, political opinions, religious beliefs, health data, or biometric data beyond what is strictly required for identity verification purposes.

bat177 collects your personal data through the following channels:

• Direct submission: When you register a bat177 account, complete your profile, make a deposit or withdrawal, contact bat177 support, or submit verification documents.
• Automated collection: When you browse the bat177 website or use the bat177 app, technical data such as your IP address, device information, and session activity is collected automatically via cookies and server logs.
• Payment providers: When you transact via bKash, Nagad, or Rocket, bat177 receives transaction confirmation data from those payment providers to verify your deposit or process your withdrawal.
• Identity verification providers: When bat177 requests KYC verification, data may be cross-referenced with third-party identity verification services to confirm the authenticity of documents you submit.

bat177 uses your personal data for the following purposes:

• To create and manage your bat177 account and verify your identity.
• To process deposits and withdrawals via bKash, Nagad, and Rocket.
• To provide customer support and respond to your queries and complaints.
• To monitor your account for fraud, money laundering, and other prohibited activities.
• To enforce the bat177 Terms and Conditions and this Privacy Policy.
• To send you important account notifications, security alerts, and service updates.
• To comply with applicable legal and regulatory obligations.
• To improve the bat177 platform, games, and user experience based on aggregated usage data.
• To support responsible gaming by monitoring gaming patterns and applying limits where appropriate.

bat177 does not use your personal data for automated decision-making that produces legal or similarly significant effects without human review. If bat177 ever uses automated profiling in a way that affects your account, you will be informed and given the opportunity to request human review of the decision.

bat177 does not sell your personal data. bat177 shares your data only in the following limited circumstances:

• Payment processors: bKash, Nagad, and Rocket receive the minimum data necessary to process your transactions. These providers have their own privacy policies governing how they handle your data.
• Identity verification providers: When KYC verification is required, bat177 may share your submitted documents with a trusted third-party verification service. These providers are contractually bound to handle your data securely and use it only for verification purposes.
• Game providers: Some games on bat177 are provided by third-party game studios. These providers may receive anonymised session data to support game functionality. They do not receive your personal identity or financial data.
• Legal authorities: bat177 may disclose your data to law enforcement, regulatory bodies, or courts if required to do so by applicable law, a valid legal order, or to protect the rights and safety of bat177 members and staff.
• Business transfers: In the event of a merger, acquisition, or sale of bat177 assets, your data may be transferred to the acquiring entity. You will be notified of any such transfer via your registered email address.

All third parties with whom bat177 shares data are required to maintain appropriate security standards and to use your data only for the specific purpose for which it was shared. bat177 does not permit third parties to use your data for their own marketing purposes.

bat177 uses cookies and similar tracking technologies on the bat177 website and app. Cookies are small text files stored on your device that help bat177 recognise you, remember your preferences, and understand how you use the platform.

bat177 uses the following types of cookies:

• Essential cookies: Required for the bat177 platform to function. These include session cookies that keep you logged in and security cookies that protect against cross-site request forgery. You cannot opt out of essential cookies without stopping use of bat177.
• Functional cookies: Remember your preferences such as language settings and display options to personalise your bat177 experience.
• Analytics cookies: Help bat177 understand how members use the platform so we can improve it. Analytics data is aggregated and anonymised — it does not identify you personally.
• Security cookies: Used to detect and prevent fraudulent activity, including bot traffic and account takeover attempts on bat177.

You can manage cookie preferences through your browser settings. Note that disabling certain cookies may affect the functionality of the bat177 platform. bat177 does not use third-party advertising cookies or tracking pixels for ad targeting purposes.

bat177 retains your personal data for as long as your account is active and for a period after account closure as required by applicable law and bat177's internal compliance obligations.

• Account data: Retained for the duration of your bat177 membership and for a minimum of five years after account closure, in line with anti-money laundering regulations.
• Transaction records: Retained for a minimum of five years from the date of each transaction to comply with financial record-keeping requirements.
• Verification documents: Retained for the period required by applicable KYC and AML regulations, typically five years from the date of submission.
• Support communications: Retained for three years from the date of the last communication to support dispute resolution and quality assurance.
• Technical and usage data: Retained for up to 24 months for platform security and performance analysis purposes.

When data is no longer required for the purposes for which it was collected and no legal retention obligation applies, bat177 securely deletes or anonymises it. Anonymised data may be retained indefinitely for statistical and analytical purposes.

As a bat177 member, you have the following rights in relation to your personal data. To exercise any of these rights, contact bat177 support at [email protected] with the subject line "Data Rights Request".

• Right of access: You can request a copy of all personal data bat177 holds about you. bat177 will respond within 30 days of receiving a valid request.
• Right to rectification: If any data bat177 holds about you is inaccurate or incomplete, you can request that it be corrected. You can update basic account information directly in your bat177 account settings.
• Right to erasure: You can request that bat177 delete your personal data. This right is subject to legal retention obligations — bat177 cannot delete data that it is legally required to retain.
• Right to restrict processing: You can ask bat177 to restrict the processing of your data in certain circumstances, for example while a dispute about data accuracy is being resolved.
• Right to data portability: You can request that bat177 provide your data in a structured, machine-readable format so you can transfer it to another service provider.
• Right to object: You can object to bat177 processing your data for marketing purposes at any time. You can also object to processing based on legitimate interests, though bat177 may be able to demonstrate compelling grounds to continue.

bat177 implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, loss, destruction, or alteration. These measures include:

• 256-bit SSL/TLS encryption for all data in transit between your device and bat177 servers.
• AES-256 encryption for sensitive data stored in bat177 databases.
• Multi-factor authentication options for bat177 member accounts.
• Role-based access controls ensuring only authorised bat177 staff can access member data.
• Regular penetration testing and vulnerability assessments of the bat177 platform.
• 24/7 automated monitoring for suspicious access patterns and potential intrusions.
• Secure data centre facilities with physical access controls and environmental protections.

While bat177 takes every reasonable precaution to protect your data, no online platform can guarantee absolute security. You also play a role in keeping your bat177 account secure by using a strong, unique password and not sharing your login credentials with anyone.

The bat177 platform integrates with a number of third-party services to deliver its full range of features. These include payment gateways (bKash, Nagad, Rocket), game providers, identity verification services, and platform analytics tools.

Each of these third-party providers operates under its own privacy policy. bat177 carefully selects partners who meet high standards of data security and privacy. However, bat177 is not responsible for the privacy practices of third-party providers once data leaves the bat177 platform and enters their systems.

bat177 does not embed third-party social media plugins, advertising networks, or tracking pixels on the bat177 platform. The bat177 website does not load any external scripts that could track your behaviour across other websites.

bat177 is strictly an adult platform. bat177 does not knowingly collect personal data from anyone under the age of 18. Registration on bat177 requires confirmation that you are at least 18 years old, and bat177 may request age verification documents at any time.

If bat177 discovers that personal data has been collected from a person under the age of 18, that account will be closed immediately, all funds will be returned to the payment source, and all associated data will be deleted as quickly as legally permissible.

If you are a parent or guardian and believe that your child has registered on bat177, please contact bat177 support at [email protected] immediately so the matter can be resolved promptly.

bat177 may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or platform features. When material changes are made, bat177 will notify you via your registered email address and will update the "Last Updated" date at the top of this page.

Your continued use of bat177 after the publication of an updated Privacy Policy constitutes your acceptance of the revised policy. bat177 recommends that you review this Privacy Policy periodically. The current version is always available at bat177.org/privacy-policy.

If bat177 intends to use your personal data in a materially different way from what was described when it was collected, bat177 will seek your explicit consent before doing so.

If you have any questions, concerns, or requests relating to this Privacy Policy or the way bat177 handles your personal data, please get in touch with the bat177 data team using the contact details below.

• Email: [email protected] — use the subject line "Privacy Enquiry" for data-related questions.
• Live Chat: Available 24/7 directly within the bat177 platform for immediate assistance.
• FAQ: Visit the bat177 FAQ page for answers to common privacy and account questions.

bat177 aims to respond to all privacy-related enquiries within 48 hours. For formal data rights requests, bat177 will respond within 30 days as described in Section 8 of this Privacy Policy. bat177 is committed to resolving all privacy concerns fairly and transparently.